Course Overview
This is a 2 day course, part of the New Certification Program : Extreme Certified Professional Training Program
This course is aimed at individuals who are responsible for the maintenance and troubleshooting of the Extreme Networks family of ExtremeXOS/SwitchEngine switches.
Prerequisites
You must be certified in Extreme Switching - Installation and Configuration
Course Objectives
Upon completion of this course, you will be able to:
- Determine whether an issue is network related or not
- Diagnose ExtremeXOS/SwitchEngine and the network with built-in tools
- Resolve frequently met issues
- Collect support data and open case in GTAC
- Earn a learning credential on the Professional Programme training path
Course Content
Students will learn troubleshooting methodology as well as the troubleshooting toolkit available to Network Engineers and ExtremeXOS/SwitchEngine Administrators.
This knowledge will be reinforced through actual hands-on experience with networking equipment in a lab environment, where students will perform real world tasks.
- Troubleshooting Mindset
- Troubleshooting Toolset
- L1 Network Issues
- L2 Network Issues
- L3 Network Issues
- GTAC Case Preparation