ServiceNow
Programmes de formation
Platform
- ServiceNow Administration Fundamentals (SNAF)
- ServiceNow Platform Implementation (SNPI)
- Scripting in ServiceNow Fundamentals (SSNF)
- Service Portal Fundamentals (SPF)
- Service Portal Advanced (SPA)
- Application Development Fundamentals (ADVF)
- ServiceNow Administration Advanced (SAA)
- Adopting a Platform Owner Mindset (APOM)
IT Operations Management
- Cloud Provisioning and Governance Fundamentals (CPGF)
- Cloud Provisioning and Governance Advanced (CPGA)
- Configuration Management Database (CMDB) Fundamentals (CMDB)
- Discovery Fundamentals (DF)
- Event Management Fundamentals (EMF)
- Service Mapping Fundamentals (SMF)
- Service Mapping Implementation (SMI)
Security Operations
- GRC: Integrated Risk Management (IRM) Implementation (IRM)
- GRC: Third-party Risk Management (TPRM) Implementation (TPRM)
- Security Incident Response (SIR) Implementation (SIR)
- Security Operations (SecOps) Fundamentals (SECOPS)
- Vendor Risk Management (VRM) Implementation (VRM)
- Vulnerability Response Implementation (VRI)