Detaillierter Kursinhalt
Introduction to IBM Case Manager
- Describe the uses of IBM Case Manager
- Identify components of IBM Case Manager
Create and process a case
- Identify a case
- List the components of a case type
- Describe the IBM Case Manager Client
- Add a case and process a work item
Review a case
- Search for a case
- Review a case
- Add annotations and comments to a case
- Split a case
Structure of a solution
- Describe IBM Case Manager solutions and their assets
- Identify IBM Case Manager environments
- Explore the IBM Case Manager Builder Step Designer
Add runtime tasks
- Add a custom task
- Add a quick task
IBM Case Manager integration options
- Identify IBM Case Manager integration options