ServiceNow
Training
Use all features of the Now Platform with professional ServiceNow training, so that you attain your digital transformation goals easier and faster. As an authorized ServiceNow partner, we offer you the official ServiceNow training.
Enterprise Training
Professional Services
ServiceNow Trainings Programs
Do you have any questions about our ServiceNow training offerings? Simply let us know your requirements using our contact form or call us at +41 44 832 50 80 and we will be happy to advise you!
Important notes for the booking of ServiceNow trainings
- 1. So that we can finally process your registration, you will receive an enrollment request after booking the course. Please carry out the enrollment immediately, at the latest three working days before the start of the course, according to the following instructions at ServiceNow:
Enrol for Instructor Led Training using Learning Credits - Please note that we must receive short-term bookings no later than five working days before the course begins.
- If you are unable to attend the training date you have booked (e.g. illness, etc.) or if ServiceNow cancels the course, a credit note is not possible under any circumstances. If you cancel, you can name a replacement person. In both cases of cancellation, the validity of your credit remains for 12 months after the order.
For more information, please refer to the ServiceNow Terms and Conditions..
Platform
- ServiceNow Administration Fundamentals (SNAF)
- ServiceNow Platform Implementation (SNPI)
- Scripting in ServiceNow Fundamentals (SSNF)
- Service Portal Fundamentals (SPF)
- Service Portal Advanced (SPA)
- Application Development Fundamentals (ADVF)
- ServiceNow Administration Advanced (SAA)
- Adopting a Platform Owner Mindset (APOM)
Customer Service Management
Field Service Management
IT Asset Management
IT Business Management
IT Operations Management
- Cloud Provisioning and Governance Fundamentals (CPGF)
- Cloud Provisioning and Governance Advanced (CPGA)
- Configuration Management Database (CMDB) Fundamentals (CMDB)
- Discovery Fundamentals (DF)
- Event Management Fundamentals (EMF)
- Service Mapping Fundamentals (SMF)
- Service Mapping Implementation (SMI)
IT Service Management
Now Intelligence
Security Operations
- GRC: Integrated Risk Management (IRM) Implementation (IRM)
- GRC: Third-party Risk Management (TPRM) Implementation (TPRM)
- Security Incident Response (SIR) Implementation (SIR)
- Security Operations (SecOps) Fundamentals (SECOPS)
- Vendor Risk Management (VRM) Implementation (VRM)
- Vulnerability Response Implementation (VRI)
Click on town name or "Online Training" to book. Upcoming Guaranteed ServiceNow Training Dates
| PAA |
Performance Analytics (PA) Advanced
Course language: English
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Online Training Time zone: Central European Time (CET) |
| CMDB |
Configuration Management Database (CMDB) Fundamentals
Course language: English
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Online Training Time zone: Greenwich Mean Time (GMT) |
| ADVF |
Application Development Fundamentals
Course language: German
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Online Training Time zone: Central European Time (CET) |
| SNAF |
ServiceNow Administration Fundamentals
Course language: English
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Online Training Time zone: Central European Time (CET) |
| ITSMF |
IT Service Management (ITSM) Fundamentals
Course language: English
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Online Training Time zone: Central European Time (CET) |
Guaranteed date:
We will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:
Course conducted online in a virtual classroom.