Platform Analytics (PA) Fundamentals (PAF)

 

Course Overview

During this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Platform Analytics application.

Important notes for the booking of ServiceNow trainings

  1. 1. So that we can finally process your registration, you will receive an enrollment request after booking the course. Please carry out the enrollment immediately, at the latest three working days before the start of the course, according to the following instructions at ServiceNow:
    Enrol for Instructor Led Training using Learning Credits
  2. Please note that we must receive short-term bookings no later than five working days before the course begins.
  3. If you are unable to attend the training date you have booked (e.g. illness, etc.) or if ServiceNow cancels the course, a credit note is not possible under any circumstances. If you cancel, you can name a replacement person. In both cases of cancellation, the validity of your credit remains for 12 months after the order.

For more information, please refer to the ServiceNow Terms and Conditions..

Who should attend

This course is designed for Platform Analytics Administrators and Power Users who plan to administer the Platform Analytics application. Service owners who plan to develop requirements and specifications for Indicator and Dashboard creation may also benefit from this course.

Certifications

This course is part of the following Certifications:

Prerequisites

Attendees should have completed the ServiceNow Fundamentals course and have some experience with ServiceNow; advanced experience is not necessary.

A high-level overview of the Performance Analytics architecture, components, data flow, stakeholders, and deployment process is required to get the most out of the Platform Analytics Fundamentals class. New Platform Analytics users should complete the Performance Analytics Essentials – a self-paced, on-demand eLearning.

Follow On Courses

Course Content

A combination of course content and lab work helps attendees learn to:

  • Use Platform Analytics Visualizations including Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Platform Analytics data structure
  • Manage Platform Analytics Roles
  • Generate Automated Indicators
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Data Visualizations

Prices & Delivery methods

Online Training

Duration
2 days

Price
  • 1,513.— €
Book now
Enquire a date
Classroom Training

Duration
2 days

Price
  • Switzerland: 1,513.— €
Book now
Enquire a date
 

Schedule

Instructor-led Online Training:   Course conducted online in a virtual classroom.

English

European Time Zones

Online Training
Online Training
Online Training
Online Training

6 hours difference to Central European Time (CET)

Online Training Time zone: Central Daylight Time (CDT)
Online Training Time zone: Central Daylight Time (CDT)

7 hours difference to Central European Time (CET)

Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)
Online Training Time zone: Central Standard Time (CST)