Course Overview
Attend Performance Analytics Advanced to learn how to apply advanced reporting, performance analytics, and application administration skills to take your historic trends and measurements to the next level. This two-day training builds upon the knowledge obtained in the Performance Analytics Fundamentals course. Here you apply advanced reporting, performance analytics, and application administration skills to take your historic trends and measurements to the next level.
An exam voucher is included in the course price.
Certifications
This course is part of the following Certifications:
Prerequisites
Course Objectives
- Learn how to apply advanced reporting, performance analytics, and application administration skills
- Take your historic trends and measurements to the next level
Course Content
The following topics are discussed using a mix of labs and lecture:
- Understanding the Performance Analytics Adoption Journey
- Using Advanced reporting techniques for impactful data summaries
- Managing Dashboards and using Interactive Analysis
- Monitoring reporting and dashboard performance
- Using Spotlight to identify high priority work
- Leveraging Metrics for Reporting and Metric Based Indicators
- Understanding Scripts in Indicator Aggregates, Buckets, and Mappings
- Applying Formula Indicator Techniques
- Configuring Index Indicators, Text Indicators, and External Indicators
- Mastering Analytics best practices and use cases for complex scenarios
- Deploying Analytics solutions, performing diagnostics, and system administration
Important notes for the booking of ServiceNow trainings
Enrol for Instructor Led Training using Learning Credits
For more information, please refer to the ServiceNow Terms and Conditions..