The CMA designation is awarded to those who have met the pre-requisites, applied and been awarded a place in the in the 6 month program. The program involves completing live bi-weekly webinars, immersion events, assessments and cohort activities. Certification is awarded to those that succesfully complete the final board exam, where they are given a case study to design, present and defend their architectural solution to a panel of personas.
Prerequisites
Experience
- At least 5 years of ServiceNow consulting experience
- Experience as technical lead in more than six ServiceNow customer implementation engagements (mostly large, complex, and global in nature)
- History of partnering with program directors and designing technical program level activities and implementing complex technical solutions
- Experience of presenting to large audiences
Qualifications
- Certified System Administrator (CSA)
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)
- Certified Application Developer (CAD)
- Two other of the ServiceNow disciplines (CIS in CSM, HR, SecOps, ITOM etc)
- ITIL v3.0 or v4.0 Foundation (recommended)