Detailed Course Outline
Module 01: Course overview
- Identify the content and objectives of the course
- Define the class schedule and class logistics
- Identify the related courses
- Discuss lab environment details
Module 02: Introduction to NNMi
- Describe how NNMi supports the best business practices
- Describe how NNMi fits in the Open Text family of management products
- Differentiate NNMi and NNMi advanced feature sets
- List add-on and integrated products available from Micro Focus
- Describe how NNMi supports efficiency and effectiveness in managing a complex network
Module 03: Managing SNMP and ICMP communication
- Configure authentication for SNMPv1, SNMPv2, SNMPv3 (individual, region, type, filter, default)
- Configure alternative authentication names
- Use an alternate SNMP port or timeout
- Use an SNMP proxy
- Use the SNMP Command Line Interface (CLI)
Module 04: Discovery architecture and operation
- Describe what NNMi discovers, how far, which objects
- Describe how NNMi groups discovered objects
- Describe how NNMi discovers connectivity
- Describe limits of duplicate IP address management
Module 05: Configuring discovery
- Turn auto-discover (inventory) on/off
- Schedule discovery
- Initiate manual discovery (single, group, all nodes)
- Expand discovery (single node, from a file, for the region)
- Limit discovery (filter by region, type, node or interface level, before/after SNMP query)
- Recheck node configuration
- Recheck connectivity
- Remove discovered objects (individually, by filter, by region)
Module 06: Using the Management Console
- Start the NNMi console
- Locate workspaces
- Navigate tables, maps, views, and forms
- Access object details
- Sort and filter tables
Module 07: Configuring Node and Interface Groups
- Describe how node and interface groups are applied in NNMi
- Configure a group by object type, region, specific object, default
- Use advanced filtering on object capabilities
Module 08: Customizing Views
- Create a map of a node group
- Place the map in the list of topology maps
- Control the default map displayed when the console opens
- Add a background to a map
- Control status propagation
- Add connections to Path View maps
Module 09: Status Monitoring Architecture and Operation
- Differentiate between fault monitoring and performance monitoring
- Identify data gathered for interface monitoring and component health
- Describe the roles of State Poller and Causal Engine
- Describe the operation of neighbor analysis
Module 10: Customizing Status Monitoring
- Turn polling on/off (specific nodes, region, type)
- Set polling interval by node or interface group
- Set objects to out-of-service mode
- Select polling protocol and set of data to be gathered
- Verify the polling settings for an object
- Perform an on-demand status poll of an object
- Check polling backlog/performance
- Exclude objects from status polling (individual, region, type)
Module 11: Configuring Users
- Configure a user account for each of your NNMi users with the appropriate capabilities
- Describe what each user group may access in the console
- Configure Custom Security groups
- Configure tenants
- Configure command-line permissions
- Audit account activity
Module 12: Troubleshoot Network Issues
- Describe the incident life cycle, assignments and ownership, and states
- View network incidents and incident details
- Sort and filter incidents
- Assign and reassign incidents
- Delete an incident
- Annotate an incident
- View historical incidents (closed)
- Cross-launch to graphical visualization
- Interpret root cause incidents
- Launch and interpret network visualization (different types)
- List nodes, interfaces, and addresses in the network
- View object details
- Filter a view by node group or interface group
- Invoke troubleshooting tools
- Check the status and configuration of a device
- Display incidents for a device
Module 13: Troubleshooting Using MIBs
- Describe the use of Management Information Base (MIB) browsing and graphing during troubleshooting
- Graph MIB data
- Browse MIB data
Module 14: Event Monitoring Architecture
- Describe event sources and processing
Module 15: Customizing Event Monitoring
- Add and delete event definitions
- Customize event category/severity/message
- Create a new category or family
- Add vendor trap definitions
- Exclude an event from display
- Block trap storms
- Block reception of events
Module 16: Thresholds and Customized MIB Monitoring
- Configure Custom Polling Threshold Monitoring
Module 17: Administering NNMi
- Customize NNMi console settings
- Back up NNMi data and configuration
- Check NNMi health from the GUI
- Locate NNMi log files
- Move from test to production (import/export tools)